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Every dealership wants more website traffic, more leads, and more opportunities to sell.
But a lead is only the beginning of running a successful dealership.
Dealer Spike helps dealerships generate more opportunities online.
Virtual Dealer 360 helps dealerships create those same opportunities and turns them into better customer experiences, more efficient operations, and better business decisions.
Take Virtual TourGenerating a lead isn't the goal.Completing a unit sale is.
Every dealership website can collect contact information, but what separates great dealerships is what happens next. How quickly does someone respond? Can every employee see the customer's history? Do phone calls, text messages, emails, appointments, and follow-up all stay connected? Can ownership see what's happening across the dealership?
Virtual Dealer 360 was built because we believe dealership software shouldn’t stop at generating leads. It should help your dealership manage the entire customer relationship.
| Capability | Dealer Spike | Best Choice Virtual Dealer 360 |
|---|---|---|
| Website & Lead Generation | Strong online presence | Included & connected |
| Customer Relationship Management | Primarily lead-focused | Complete customer lifecycle |
| Customer Communication | Marketing communication focused | Centralized Call, SMS, Email & AI |
| Sales Pipeline | Lead progression | Complete sales pipeline & accountability |
| Customer History | Information spread across workflows | Every interaction connected |
| Reporting & KPIs | Marketing and platform reporting | Dealership-wide reporting & KPIs |
| DMS Integration | Integrates with DMS platforms | Integrates with leading DMS platforms |
| Rental Operations | Additional software if required | Available when your dealership needs it |
| Overall Experience | Generate more leads | Manage the entire customer journey |
A CRM shouldn’t simply store leads.It should help your dealership operate.Virtual Dealer 360 connects every interaction throughout the customer relationship so your team always has complete context.
Instead of searching through multiple systems, every department works from one connected customer record. Sales teams have the information they need, managers gain accountability, and ownership has visibility across the dealership.
Virtual Dealer 360 was built around everything that happens after someone becomes a lead. From your website and CRM to customer communication, inventory, sales management, reporting, AI-powered automation, DMS integrations, and long-term customer relationships, every major part of your dealership works together in one connected platform.
Take a virtual tour and discover how Virtual Dealer 360 helps dealerships connect every stage of the customer journey—from the first website visit through long-term customer ownership.
Take Virtual TourDealer Spike is widely recognized for dealership websites, digital marketing, and lead generation. Virtual Dealer 360 extends beyond lead generation by connecting CRM, customer communication, inventory, reporting, DMS integrations, AI-powered automation, and dealership operations into one connected platform.
Yes. Virtual Dealer 360 includes a complete customer relationship management (CRM) platform designed to support the entire customer lifecycle—from the first inquiry through sales, follow-up, repeat business, and long-term customer relationships.
Yes. Virtual Dealer 360 centralizes customer communication inside the CRM. Phone calls, text messages, emails, appointments, notes, reminders, and AI-powered conversations all remain connected within the customer’s record, giving your team complete visibility into every interaction.
Yes. Virtual Dealer 360 helps dealerships automate customer communication through email, SMS, reminders, workflow automation, and AI-powered customer interactions, allowing your team to respond faster while maintaining a consistent customer experience.
Not necessarily. Virtual Dealer 360 integrates with leading dealership management systems, allowing dealerships to continue using the DMS that best fits their business while improving customer-facing operations, communication, and reporting.
Many dealerships want more than website management or lead generation. They want one connected platform that improves customer relationships, centralizes communication, increases accountability, connects marketing to sales, and provides complete visibility across every stage of the customer journey.
For many dealerships, yes. Virtual Dealer 360 combines dealership websites, CRM, customer communication, inventory management, marketing, reporting, DMS integrations, AI-powered automation, and optional rental management into one connected platform.
Yes. Inventory management is fully connected to your website, CRM, customer communication, reporting, and dealership operations, helping your team manage inventory while keeping every customer interaction connected.
Virtual Dealer 360 supports golf cart, powersports, trailer, equipment, boat, and RV dealerships.
The best way to experience Virtual Dealer 360 is to take a virtual tour and see how one connected platform helps dealerships improve customer experiences, streamline operations, and grow with confidence.
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