Virtual Dealer 360 offers a comprehensive software platform designed to streamline dealership operations and enhance customer engagement. Our platform includes powerful features such as a fully integrated CRM, SEO optimized website, and seamless DMS integrations. We support multiple communication channels, including Phone, Email, and SMS, while tracking every customer interaction from lead to sale. Our system also includes robust customer list and data tracking, providing insights that drive better business decisions. With advanced automations, Virtual Dealer 360 simplifies and automates customer engagement, helping dealerships focus on growth.
DEALER SOLUTIONS
CUSTOM BUILT WEBSITES
Let our design team help you build a beautifully designed, custom website based off your brand and business needs. Not only will it look good on a desktop computer but our sites look good and are easy to use on phones, tablets, and laptops.
NEW AND PREOWNED UNIT SALES
Easily list and sell your new and pre-owned units online. Your website will become a 24/7 store, allowing customers to see your pricing, specials, promotions, apply for financing and send in questions about your units. You can even take deposits right through the website.
CRM
A perfectly designed CRM system to help you track customers, assign leads to your sales team, followup and more. All integrated into the platform.
INVENTORY MANAGEMENT
Keep track of all of your units with our built in inventory management system. Add and edit simply with the click of a button.
LEAD GENERATION
Increase your leads with our automated customer recognition technology. We've perfected lead generation online to drive more customer inquiries.
PARTS AND ACCESSORIES SALES
Want to sell your parts and accesories online and get them off the warehouse shelves? It's a great way to sell old stock and generate revenue online.
AUTOMATED PROMOTIONS
Set up promotions based on type of units, brands and models. These can start and end automatically, get applied to incoming units and have parts and accessories tied to them.
SERVICE SCHEDULING
Keep your service team busy with online service scheduling. Customers can schedule directly through the website.
SEARCH ENGINE OPTIMIZATION
No more cookie cutter websites. Our software automatically optmizes its self based on your unit data to index with search engines to get you found for what your customers are seraching for. With a truly unique website, you will rank higher, appear more frequently on search engines, generate more traffic, and convert more sales.
E-DOCUMENT SIGNING
Allow customers to electronically sign documents and waivers online with ease. Plus upload important documents like proof of insurance or drivers licenses.
RENTAL FUNCTIONALITY
Have units that aren't moving? Put them to work and rent them out directly through your website. Customers can book and pay all online.
DATA FEEDS
Connect with data feeds like Cycle Trader and others. Easily send data from the website directly to these 3rd parties.
DMS Integrations
Connect your website with dealer managment systems like LighSpeed, Lizzy, DealerTrack and more.
What Our Customers Are Saying
When we switched over to Virtual Dealer, we consistently started getting more leads. More people calling in, coming in and reaching out. Our sales team certainly stays busy!
The Virtual Dealer support team is very helpful. Whenever I have a question or concern, they are able to help me right away. I'm not waiting days for a response from someone, like the last company I was with. Highly recommend.
I run my business like a fine tuned machine and needed our provider to be the same way. I've found that having Virtual Dealer 360 allows me to do just that. I am in control of the functionality of my website, so when I need to make changes, I can. I can run reports to see whats going on with my team, I can see the status' of my customers. This software makes my job a lot easier.
I came to Virtual Dealer as a smaller golf cart dealership and needed a platform that was going to help grow my business. They helped me learn about SEO and how my website is optimized. Speaking of website, the one they built me is incredible! Its beautiful but very functional. My customers comment all the time how easy its been to use.
We started with Virtual Dealer just selling new and used powersports but then broke into the ecomm side of things. Our business has grown exponentially using their platform. We're bringing in over $1M in parts and accessories sales alone every year! I've had to expand my team to keep up with the growth! So cool!
We actually started off with just new and used golf cart sales then added the rental functionality. We're able to move more units and make a profit off those that have been sitting around for a while. It's been a great stream of income.
I love being able to pull my units in from LightSpeed to my website then have them automatically added to Cycle Trader for me. The website does the mundane work for me so I can focus on growing our sales and converting our leads.
Virtual Dealer has this feature that allows me to create my own forms. Need a form to set up a service appointment? Done. Need a form to get more information before the customer comes in? Done. And the best part, I can actually edit it myself and manage it through my admin, so if I want to make changes, they can be done right away. I'm not waiting on someone to do it for me. I've really enjoyed this feature because I can really customize it to my needs.
On my website, the best thing to me is the promotions feature. I can set up promos (for current and even incoming units) and run sales, or add in doc disclaimers to specific units. I can also put a start and end date if I want to the promos fall off automatically and I dont have to worry about going in on the end date to remove it. You know, we all get busy, so having things to anticipate what we need and make our lives easier is a huge help - I definitely recommend these guys.
Top quality website design and service. Great customer support!
Learn more about how Virtual Dealer 360 can propel your business further and take a virtual tour today!
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