Virtual Dealer 360 – Frequently Asked Questions
Virtual Dealer 360 is an all-in-one dealership platform that connects your CRM, website, phone, text, inventory, and marketing into one powerful system. With the help of AI, it helps dealerships automate follow-up, track leads, measure marketing performance, and manage every customer interaction from first click to final sale — all from one dashboard. Dealers using Virtual Dealer 360 often see better lead conversion, lower marketing waste, and more visibility into what’s working.
Virtual Dealer 360 works for a wide range of dealerships — including automotive, powersports, RV, marine, golf cart, equipment, agriculture, trailer, and commercial truck dealers. It’s designed for businesses that want to streamline operations, increase leads, and grow sales with modern digital tools.
Unlike disconnected software systems, Virtual Dealer 360 brings everything together — your website, CRM, inventory management, lead follow-up, tracking, and analytics — in one platform. It uses automated AI follow-ups, real-time DMS sync, conversion attribution, and built-in tools that help you see exactly where your leads and sales are coming from.
-Smart Pop + Visitor ID (identifies anonymous visitors and converts them into leads)
-AI automated follow-ups (texts, emails, reminders)
-Sales team tracking and performance metrics
-Conversion attribution to Google and Meta
-Mobile app for on-the-go lead handling
-Inventory feeds and DMS integration
-Fast, SEO-optimized websites
-Online booking & rental management
-CRM, e-commerce support, digital signing, and more
These features help you sell more and automate repetitive tasks.
-AI automated follow-ups (texts, emails, reminders)
-Sales team tracking and performance metrics
-Conversion attribution to Google and Meta
-Mobile app for on-the-go lead handling
-Inventory feeds and DMS integration
-Fast, SEO-optimized websites
-Online booking & rental management
-CRM, e-commerce support, digital signing, and more
These features help you sell more and automate repetitive tasks.
Yes — features like Smart Pop + Visitor ID automatically capture visitor information and turn site visitors into actionable leads, while built-in follow-up automations and conversion tracking help you nurture and close more prospects.
Yes. The platform offers seamless integration with leading Dealer Management Systems such as Blackpurl, Lightspeed, Dealertrack, Commander, EverLogic, Comsoft, Lizzy, and more. This eliminates double data entry and keeps inventory and customer information synced in real time.
Absolutely. Virtual Dealer 360 supports parts and accessories sales as well as rental management directly through your website, allowing customers to book, pay, and sign digitally.
Yes. A custom, SEO-optimized website tailored to your brand and inventory is included. It’s mobile-friendly and designed to turn visitors into leads while integrating directly with your CRM and marketing tools.
Yes. Customers can apply for financing, leave deposits, purchase parts, and book rentals entirely through your integrated website — making it a 24/7 sales channel.
Virtual Dealer 360 offers two main plans:
-CORE: starts around $499/month (or ~$4,990/year)
-CORE + WEBSTORE: starts around $599/month (or ~$5,990/year)
Both include comprehensive features like CRM, website, lead automation, inventory management, and more. A modest transaction fee applies to sales.
-CORE: starts around $499/month (or ~$4,990/year)
-CORE + WEBSTORE: starts around $599/month (or ~$5,990/year)
Both include comprehensive features like CRM, website, lead automation, inventory management, and more. A modest transaction fee applies to sales.
The plans include everything you need to get started with no hidden software costs. Optional add-ons like premium DMS integration (e.g., Lightspeed) may carry an additional monthly charge.
No. It is a month to month payment plan. You can cancel at any time, offering flexibility as your business needs change.
Most dealerships can go live in 30-60 days. The platform is designed for fast deployment with minimal hassle.
Not at all. The platform walks you through setup step by step, and if you can click a mouse, you can launch. Custom “white-glove” setup services are also available if you want hands-on help.
Human support is available Monday- Friday 9am-6pm EST via phone, email and text; AI support is available 24/7 via chat — so you can get help whenever your team needs it.
Yes. Virtual Dealer 360 provides detailed tracking of calls, texts, leads, sales, and team performance — giving you clear insight into where opportunities are and how your team is performing.
Yes — by sending real conversion data back to platforms like Google and Meta, the system helps you optimize ad spend based on real results rather than guesses.
Yes — Virtual Dealer 360 uses industry-standard practices to protect your customer data and ensures privacy and compliance with relevant policies (linked in your site’s Privacy Policy and Terms).
Customer information captured through the platform is used to help manage leads, automate follow-up, improve marketing, and track conversions. It’s handled securely and in accordance with your posted privacy terms.
Yes. The platform is scalable and built to support multi-location operations, allowing consistent management and reporting across all stores.
Yes — training resources, onboarding guidance, and optional customized support are available to help your team get up to speed quickly.


