VIRTUAL BUSINESS 360
Terms and Conditions of Service
These Terms and Conditions (“Terms”) constitute a binding agreement between you (“Customer,” “you,” or “your”) and Virtual Business 360, its affiliates, subsidiaries, officers, directors, agents, successors, or assigns (“VB360,” “we,” “us,” “our”). By accessing or using our websites, products, software, or services, or by purchasing from us, you agree to be bound by these Terms. If you do not agree, you may not use our services.
1. SERVICES AND SCOPE
1.1 Offerings. VB360 provides an all-in-one virtual business platform including, but not limited to, website creation, e-commerce, CRM, subscription and billing automation, inventory and product management, scheduling and booking tools, lead generation, integrations, and custom development services.
1.2 Changes to Services. We may modify, suspend, or discontinue aspects of the Services or change platform functionality at any time. We will use commercially reasonable efforts to provide notice when feasible.
2. ACCEPTANCE OF TERMS & REVISIONS
2.1 Eligibility. By using our services, you affirm that you are at least 13 years old (or older if required in your jurisdiction) and have the legal authority to enter into this agreement. If you are under the minimum age, you may use the services only with verified parental or guardian consent.
2.2 Revisions. We may revise these Terms at any time. The latest version will be posted at www.virtualbusiness360.com
, with an updated effective date. Continued use of the services after changes constitutes acceptance of the revised Terms.
3. CUSTOMER RESPONSIBILITIES AND ACCOUNT SETUP
3.1 Account Information. You agree to provide accurate, complete, and current account information and to update such information as required.
3.2 Authorized Users. If you permit employees, agents, or contractors to use your account, you are fully responsible for their actions and compliance.
3.3 Security. You are responsible for safeguarding account credentials and for all activities under your account.
4. PAYMENT, FEES, BILLING & SUBSCRIPTIONS
4.1 Fees. You agree to pay all subscription fees, usage fees, setup fees, customization fees, and any other charges associated with your account (“Fees”). Fees are due in advance unless otherwise stated.
4.2 Payment Authorization. You authorize VB360 to automatically charge your payment method for recurring subscriptions and all related fees.
4.3 TRIAL, INITIAL TERM, AND CONTRACT AGREEMENT
All subscriptions include an initial seven (7) day cancellation period beginning on the date of signup.
This seven (7) day cancellation period applies whether you enroll through a free trial, promotional offer, or paid subscription.
During this seven (7) day period, the Customer may cancel without further contractual obligation by complying with the cancellation requirements set forth in Section 4.5.
If the Customer does not properly cancel within the seven (7) day cancellation period, the Customer agrees to enter into a one (1) year contractual subscription term with Virtual Business 360.
4.4 SUBSCRIPTION TERMS
After the initial seven (7) day cancellation period, the Customer is committed to a one (1) year contractual subscription term.
Subscriptions automatically renew in accordance with the billing frequency selected at signup.
You authorize Virtual Business 360 to store your payment method(s) and automatically charge your payment method(s) for all recurring subscription fees, usage fees, applicable taxes, renewals, upgrades, add-ons, and any other associated charges.
We may change your plan’s rate upon renewal and will provide notice where required by applicable law. Continued use of the Services after renewal constitutes acceptance of the updated pricing.
If your primary payment method fails, you authorize us to charge any other payment method on file. If payment cannot be processed, we may suspend your subscription. During suspension, you may lose access to certain features; however, billing obligations remain in effect.
4.5 CANCELLATION TERMS
To cancel within the initial seven (7) day cancellation period, the Customer must complete BOTH of the following:
Submit written notice to support@virtualbusiness360.com
Complete the Exit Survey located at: Virtual Business 360 Exit Survey
Both requirements must be completed within the seven (7) day cancellation period for cancellation to be valid.
If both requirements are not completed within the seven (7) day period, the Customer is automatically bound to the one (1) year contractual term.
After the seven (7) day period, cancellation is only permitted under the active contract and may result in an early termination fee equal to fifty percent (50%) of the remaining contract obligation, and your service will continue until the end of that month’s billing period.
Except where required by law, all payments are non-refundable.
5. CANCELLATION, TERMINATION & NOTICE
5.1 Cancellation Notice and Exit Survey.
To cancel a subscription, you must:
Submit written notice to support@virtualbusiness360.com at least thirty (30) days before your next billing date; and
- Complete the Exit Survey located at www.virtualbusiness360.com/ExitSurvey.
5.2 Effect of Cancellation. After the effective cancellation date, access to services will end. You remain responsible for all fees accrued through that date.
5.3 Termination for Cause. We may suspend or terminate services immediately if you breach these Terms, fail to pay, engage in fraud, or violate applicable laws.
5.4 Billing Obligations. Billing will continue during the required 30-day notice period. Customers remain liable for all fees up to the termination date.
6. NON-REFUNDABILITY, DISPUTES & CHARGEBACKS
6.1 Non-Refundable Payments. All payments are non-refundable except where required by law. No credits are issued for partial periods, unused services, or early termination.
6.2 Disputes. Any billing dispute must be submitted in writing within 10 days of the charge. Charges not disputed in this timeframe are deemed accepted. Disputing a charge does not pause your obligation to pay undisputed amounts.
6.3 Chargebacks. You agree not to initiate chargebacks without first attempting to resolve the matter directly with VB360. Invalid chargebacks may result in suspension of services and recovery of related fees.
7. COLLECTIONS, LATE PAYMENTS & RECOVERY COSTS
7.1 Late Payments. Past-due balances may accrue interest and/or late fees at the maximum rate permitted by law.
7.2 Non-Payment Suspension. VB360 may suspend or terminate services for non-payment. Suspension does not eliminate responsibility for outstanding balances.
7.3 Collections. Unpaid balances may be referred to collections or legal action. You are responsible for all related costs, including attorney fees, collection agency fees, and court costs.
8. CUSTOMER RESPONSIBILITY FOR BALANCES
Customers remain fully responsible for all fees incurred under their account, even if they request cancellation, submit disputes, or experience service suspension.
9. FINAL ACCOUNT SETTLEMENT
Upon cancellation or termination, VB360 will issue a final invoice. Access to data exports or final deliverables may be withheld until the final invoice is paid.
10. INTELLECTUAL PROPERTY & USER SUBMISSIONS
10.1 Ownership. All intellectual property, software, trademarks, logos, content, and technology are owned by VB360 or its licensors.
10.2 License Grant. You receive a limited, non-exclusive, non-transferable license to use the services strictly as permitted under these Terms.
10.3 User-Submitted Content. Any content you submit (ideas, reviews, suggestions, etc.) is considered non-confidential. VB360 may use such content freely. You warrant that submitted content does not infringe third-party rights.
11. WARRANTIES, DISCLAIMERS & LIMITATIONS
11.1 Disclaimer. Services are provided “as is” and “as available” with no warranties of any kind, express or implied.
11.2 Limitation of Liability. To the fullest extent permitted by law:
VB360 is not liable for indirect, incidental, or consequential damages.
- Total liability shall not exceed the fees paid by you in the three (3) months preceding the event giving rise to the claim.
12. CONFIDENTIALITY
You agree to keep confidential all non-public information provided by VB360 and to use it only as authorized. These obligations survive termination.
13. THIRD-PARTY SERVICES
13.1 Integrations. We may offer third-party tools or integrations. VB360 is not responsible for their performance or practices.
13.2 External Links. External website links are provided for convenience only; VB360 is not responsible for their content or actions.
14. TERMINATION & SURVIVAL
14.1 Termination. Either party may terminate in accordance with Section 5. VB360 may terminate immediately for cause.
14.2 Survival. Obligations related to payment, confidentiality, intellectual property, indemnification, and limitations of liability survive termination.
15. INDEMNIFICATION
You agree to indemnify and hold VB360 harmless from all claims arising out of:
- Your breach of these Terms;
- Your misuse of services;
- Your violation of laws or third-party rights;
- Content you submit.
16. GOVERNING LAW & DISPUTE RESOLUTION
16.1 Governing Law. These Terms are governed by the laws of the State of South Carolina and applicable U.S. federal law.
16.2 Jurisdiction. You and VB360 agree to the exclusive jurisdiction of state or federal courts in South Carolina.
16.3 Attorney’s Fees. The prevailing party in any enforcement action is entitled to reasonable attorney’s fees and costs.
17. MAINTENANCE, UPGRADES & BACKUPS
VB360 may perform scheduled or emergency maintenance. Scheduled maintenance will include reasonable advance notice; emergency maintenance may occur without notice. VB360 maintains backups in accordance with internal policies but is not responsible for data loss beyond its control.
18. SEVERABILITY, WAIVER, ENTIRE AGREEMENT
If any provision is found invalid, the remainder remains enforceable. No waiver constitutes a future waiver. These Terms constitute the entire agreement between you and VB360.
19. MISCELLANEOUS
19.1 Assignment. You may not assign your rights without VB360’s written consent. VB360 may assign rights to affiliates or successors.
19.2 Notices. Notices must be sent to support@virtualbusiness360.com unless otherwise specified.
19.3 Force Majeure. VB360 is not liable for delays caused by events beyond its control.
20. ADDITIONAL CUSTOMER RESPONSIBILITY PROTECTIONS
20.1 Responsibility for Balances. You acknowledge responsibility for all charges incurred under your account, regardless of disputes or cancellation requests.
20.2 Non-Refundability. All payments are non-refundable with no credits for unused time.
20.3 Chargebacks. Unauthorized or invalid chargebacks may result in termination and recovery of associated fees.
20.4 Late Fees. Payments overdue more than 7 days may incur late fees and interest.
20.5 Collections. You agree to pay all reasonable recovery and collection costs.
20.6 Data Retention. VB360 may delete or withhold data until all outstanding balances are settled.
CONTACT INFORMATION
Virtual Business 360
Email: support@virtualbusiness360.com
Phone: +1 (854) 269-1413
By using VB360’s services, you agree to these Terms in full.
SMS Terms & Conditions
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